Privacy Policy

Updated April 28 2025

• This Privacy Policy covers what Matchsum (“Matchsum,” “Matchsum.com,” “we,” “us” or “our”) does with the Personal Information (as defined herein) that you share with us and the data we collect when you are accessing our App and/or our Service. Personal Information about our users is an integral part of our business, so please read this Privacy Policy carefully. By using or accessing our App or our Service, you agree to the privacy policies outlined below. Capitalized terms not defined in this Privacy Policy have the meanings provided in our Coummunity Guidelines
• What does this Privacy Policy cover? - This Privacy Policy covers Matchsum’s treatment of Personal Information that we collect while you are using the App and the Service. This policy does not apply to the practices of third parties that Matchsum does not own or control, including but not limited to third party services you access through Matchsum, the App or the Service, or to individuals that Matchsum does not employ or manage. As our Service integrates with third party sites, such as Instagram, and other sites and social networks, we assume that you are already aware of the privacy policies of those other sites and networks when using our App and/or our Service and when you allow us to interact with these sites and networks on your behalf.
• The Service - The key functionality of Matchsum.com is to provide a platform designed to pair individuals (“Users”) together, based on compatibility and other factors, and to enable individuals to chat and communicate online through real-time video chat.
• What Matchsum Collects and Shares About You - By visiting and interacting with Matchsum, its App and/or its Service, you provide us with three types of information: Personally Identifiable Information (i.e., information that you purposely disclose or that you authorize to be disclosed on your behalf); User Contributed Content (i.e. information gathered while using our Service); and Automatic Information (e.g. your IP address and browser type). Personally Identifiable Information, User Contributed Content, and Automatic Information are collectively referred to herein as “Personal Information.” You warrant that the information you provide to us is accurate and current and corresponds to your identity and you have the right to post it. All the requested data in the forms on the App that do not appear as optional are mandatory for the purpose of managing effectively the relationship with Matchsum. Personal Information may include, but is not limited to, the following:
• User Contributed Content - When you use our Service, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you chose a specific category a number of times. Here’s a fuller explanation of the types of information we collect when you use our services: (1) Usage Information. We collect information about your activity through our services. We may collect information including but not limited to how you interact with the services, such as which chat room you enter. (2) Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses. (3) Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as commerce features. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. To learn more about how we use cookies and your choices, please check out our Cookie Statement. To learn more about how third parties use these technologies on our services, be sure to read the Analytics and Advertising Services Provided by Others section of our privacy policy. (4) Log Information. We also collect log information when you use our website. That information includes, details about how you’ve used our services, device information such as your web browser type and language, access times, pages viewed, IP address, identifiers associated with cookies or other technologies that may uniquely identify your device or browser, and pages you visited before or after navigating to our website. If you contact us by email and other means (Snapchat, Instagram, etc) we may keep a record of your contact information and correspondence and will use these contact info and correspondence if we respond to you.
• Automatic Information - We may receive and store certain types of information whenever you interact with us. Matchsum may automatically receive and record information on our server logs from your browser including your IP address, Matchsum cookie information, and the information you request. Matchsum may use this traffic data to help diagnose problems with its server, analyze trends and administer the App and the Service. We may also automatically collect usage information, such as the numbers and frequency of users of our App and Service and their components. Matchsum may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data may enable us to figure out how often customers use parts of the App and the Service, so we can make the App and the Service appealing to as many users as possible. As part of this use of information, we may provide aggregate information, not information about you personally, to our partners about how our users, collectively, use the App and the Service.
• How We Protect Your Information - Protecting user privacy and personal information is a top priority for us. We process your personal information to improve and enforce our security measures, combat spam, malware, malicious activities, or security risks, and to monitor and verify your identity so that unauthorized users do not access your account with us. Access to any user information is restricted to our employees, contractors, agents, and third-party service providers ONLY whom needs to know the information in order to provide, operate, develop, maintain, support, and optimize the our service experience and security. We use password protection, access logs, and system monitoring to safeguard the confidentiality and security of all user information. Due to the inherent nature of the internet and related technology, we do not guarantee the protection of information under our control against loss, misuse, or alteration.
• Use of Personal Information by Third Parties and the Public - You expressly agree that all of your User Contributed Content, as well as your Personal Information, images and any other data or information contained in your account associated with the implementation of Matchsum, may be published and made available to the rest of Matchsum’s users. Furthermore, other users may follow you on the App, and your followers can see, for example, the User Contributed Content that you have uploaded to the App. Individuals reading this information may use it or disclose it to other individuals or entities without our control and without your knowledge. We therefore urge you to think carefully about including any specific information you may deem private in your User Contributed Content or other content that you create in the Service.
• Use of Cookies - We may use cookies to manage our users' sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a cookie collects include the date and time you visited, your browsing history, your preferences, and your username. In some instances, our third party service providers may use cookies. We cannot control or access cookies used by third party service providers. This Privacy Policy covers only Cookies used by us, and not any cookies used by third parties. You have the ability to either accept or decline the use of cookies on your computer, whether you are registered with us or not by clicking ok in the web site pop up window related to the use of cookies. Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the App and the Service, including without limitation, certain interactive features of the App.
• Use of Related Personal Information in Connection with Third Parties and Our Partners - To protect your privacy, we limit the sharing of Personally Identifiable Information with third parties. We conduct our business with great respect for the confidential nature of the information being provided. We will not share information about you except as outlined below. We do not sell, license, lease or otherwise disclose non-public information about you with such third parties that is likely to uniquely identify or locate any individual or entity to any unaffiliated third party for any reason, except as noted here. (1) We may share or disclose user information with such user's consent. (2) Where such disclosure is required or appropriate pursuant to laws or securities regulations, including cooperating with government agencies, other regulatory bodies and law enforcement officials, performing background checks, resolving disputes or performing risk-management functions. (3) To help us improve our services to you, we may engage another business to help us to carry out certain internal functions such as account processing, client services or other data collection relevant to our business. We may also provide a party with client information from our databases to help us analyze and identify client needs or to notify clients of particular services offerings. Use of the information shared is strictly limited to the performance of the task we request and used for no other purpose. (4) As mentioned above, we may share aggregate information about our users with our partners, such as the number of users who used a particular service, which would include as a part thereof your personal information. We do not have any control over, and are not responsible for, our partner's use of this information. (5) We may share information with non-financial companies that perform services for us. (6) We may share information with affiliates if the information is required to provide the services you requested. An affiliate is a company that we own or control, or with which there is common ownership with us. (7) We may also disclose your information as necessary to credit reporting or collection agencies, or when necessary to protect our rights or property. (8) While your Personally Identifiable Information is protected as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners. (9) We may share information with the acquiring or surviving entity In addition, as our business changes, we may buy or sell various assets. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices, if any, you may have regarding your personal information. (10) Your information may also be stored and process in any country in which we provide service to due to server facilities and third-party service teams. By using our service, you consent to any such transfer of information outside of your country If you do not agree with all of the terms of this Privacy Policy, please do not use our service. Community safety is our number one priority and some of the above user information are mandatory in order to create a safe community for all users.
• Communicating with Our Partners, if Any - From time to time you may choose to share information with our partners, if any, independently from us. Please note that with respect to any information which you choose to share directly with third parties, whether or not you have initially come across such third party through our App or our Service, such information shall not be governed by the terms of this Privacy Policy and shall instead be governed by the privacy policy of such third party, if any. We disclaim any responsibility or liability arising from any information that you share with any third party.
• Our Privacy Policy Does Not Apply to the Sites, if Any, to Which We Link - We are not responsible for the privacy policies or the content of sites we link to, if any, and we have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to hyperlink to a linked website, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy provided by that third party.
• Transference of Services - If Matchsum or its assets are acquired, member information would be one of the assets that is transferred or acquired by a third party.
• Age Policy - The App and the Service are intended for adults only and require that users be no less than twenty-one (21) years of age. Individuals under the age of twenty-one (21) are prohibited from accessing the App and the Service.
• Government Requests for Information - We may notify affected users of any emergency government or law enforcement requests for their account information, however, we are not required to do so and may, in fact, be precluded from doing so by applicable law. Furthermore, we may disclose account information to a government agency or to law enforcement in response to a valid emergency disclosure request. In connection with any such request, we will require that any such law enforcement or government agency comply with basic principles of free expression, clearly state the legal reason for ascertaining the requested information, and respect the security and infrastructure of the App and the Service by not building any security kinks into our backend. Matchsum will evaluate all emergency disclosure requests on a case-by-case basis in compliance with relevant law. Furthermore, if Matchsum receives information that provides us with a good faith belief that there is an exigent emergency involving the danger of death or serious physical injury to a person, we may provide information necessary to prevent that harm, if we have it. We may not comply with requests for a variety of reasons, including, but not limited to a request that fails to identify a Matchsum account or a request that is overly broad, in which case we may seek to narrow that request. Matchsum will comply with all applicable laws regarding any government or emergency request for information.
• Email Contact - Accepting our privacy policy, you give the express consent to Matchsum to contact you and/or send to you commercial communications by any means, including electronic communications, to inform about our products, services, offers, or any commercial content related to us or our products or services which, at Matchsum’s discretion, may be interesting to you. If you do not want to receive commercial communications, you can always opt-out by following the unsubscribe instructions provided in each such communication. Please note that even if you opt-out from receiving commercial communications, you may still receive administrative communications from Matchsum, such as transaction confirmations, notifications about your account activities (e.g., account confirmations, password changes, etc.), and any other important announcements.
• Policy & Term Updates - We may change and update this Privacy Policy from time to time, and you should regularly check the App for the most up-to-date version. Should you have any questions regarding the content, please feel free to contact us by using our contact page.